P Kirkwood

Shop Policy

SHIPPING

Please note that all purchases will be dispatched within 4 days of cleared payment.

Unless you are requesting a made to measure piece, which will take 14 days to produce followed by delivery time, depending on your location.

All purchases made in the UK will be dispatched via Sign for Royal Mail 1st Class, unless otherwise specified.

All other purchases made outside the UK will be sent Royal Mail 1st Class, unless otherwise notified.

P Kirkwood is not responsible for loss or damages during the transportation of your product within the postage system.


REFUNDS

Refunds cannot be issued if you decide the piece you have purchased is not the correct colour or size. Each piece is made to order so please refer to the product description on each product page.

Exchanges or credit notes only.

If there is a valid reason for a refund to be issued, such as a fault with the product. Then it must be returned within 7 days of receiving.

I aim to resolve any issues you may have with the product you have purchased as soon as possible with the best outcome.





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